July 11th, 2025

Welcome to the new Windmill Help Desk

Welcome to the new Windmill help desk. We've completely overhauled our help desk with new Looms, articles and walkthroughs of how to get the most use from the Windmill product. Enjoy it, and please don't hesitate to reach out with questions or thoughts on new content we can add.

Multiple Owners on a Routine

Windmill now lets you assign multiple owners to any routine (e.g., Priorities, Continuous Feedback). Once a Routine is created, you can click into a Routine and within the "Owners" section, add as many owners as you'd like. All owners will automatically receive routine responses and reports, and gain full edit permissions. This makes shared accountability easy—and Reports and Routines can easily be shared across teams.

Mass Shoutouts

You can now give a shoutout to multiple people in the same shoutout! Simply ask Windy something like, "Can I give a shoutout to Alice, Bob and Carol for doing such a great job presenting at the All-Hands?", and your shoutout will be sent to your company's channel as one slack message, @ mentioning them all.

Improvements and Bug Fixes

• Better handling for unthreaded messages with Loom tutorial

• Better visibility into the expiration of Routines for responders

• Resolved a bug where and archived routine affected the ability to create a new routine

• Improvements to the Deep Dive error states

• Resolved a bug in the selection of participants in a Routine

• Improvements to the Reports chat delivery experience